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  • Attendance Monitoring: How will engagement be monitored?
    Answer: Engagement will be monitored via a range of data sources, which include but are not limited to, engagement with scheduled face-to-face and virtual learning sessions and study groups, activity in Canvas to determine resources viewed and ...
  • Attendance Monitoring: What if I lose my card?
    Answer: Report it and get a replacement from the Library as soon as possible. ...
  • Student FAQs: I cannot log in to my Intranet/Blackboard account. Is something wrong?
    Answer: Please check the ISS Service Status page for updates on any known IT issues: http://www.swansea.ac.uk/status If you are having problems, please contact the Customer Services Team at ...
  • Student FAQs: I am having trouble using the printing services. Who can I ask for help?
    Answer: Some information on  printing/scanning/photocopying is available by clicking on the following link: http://www.swansea.ac.uk/it-services/printing/ You can also ask for help at the Information Desk in the Singleton and ...
  • IT Services: How can I change my password?
    Answer: To change your password please click on this link:https://passwordreset.microsoftonline.comPlease be aware that we are unable to change passwords over the phone for security reasons. You ...
  • IT Services: I can’t register my student card for printing. What should I do?
    Answer: If you are having problems registering your card, please ask the Customer Service Team for help at the Information Desk in the Bay or Singleton ...

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