I am unable to log into my email account through webmail. I am getting a message that ends with access denied. What should I do?


Firstly, please check http://www.swansea.ac.uk/status/ for the latest status updates for email.  If the email service status is online and working normally but you are still unable to access email, please follow these steps:

Please check you are inputting the correct username and password.  If you are still unable to login to webmail please check whether you are able to log into other online services such as Blackboard and the Intranet.

If you are still unable to log in to your email, please contact Customer Services for further assistance: either in person at the Information Desk in the Bay or Singleton Libraries, phone 01792 (29) 5500, or online via the Service Desk.

Last update:
07-06-2017 09:37
Author:
Zoe Britnell
Revision:
1.3
Average rating: 5 (1 Vote)
 

You cannot comment on this entry

Chuck Norris has counted to infinity. Twice.

Records in this category

Most visited RSS

  1. How do I change my password? (32457 views)
  2. I cannot log in to my Intranet/Blackboard account. Is ... (21091 views)
  3. How can I change my password? (14875 views)
  4. Will I still have access to my University accounts ... (13786 views)
  5. What is my password? (11059 views)
  6. When will I receive a computing account? (8039 views)
  7. I have forgotten my computer password. How can I ... (7062 views)
  8. I have finished my course and am now becoming ... (3438 views)
  9. I am both a member of staff and a ... (3273 views)
  10. Do I have a size quota on my email ... (2909 views)

Tags

Sticky FAQs