This depends on the severity of the complaint and how you want to proceed. The University has a Dignity
at Work and Study policy which provides detail about the steps to follow. The policy can be found
here:
https://www.swansea.ac.uk/jobs-at-swansea/equality-and-diversity/dignity/
Guidelines are available here:
https://www.swansea.ac.uk/campuslife/guidelines-feedback-complaints/
Independent advice can be sought from the Student’s Union.
https://www.swansea-union.co.uk/support/advicesupportcentre/eduwork/