This depends on the severity of the complaint and how you want to proceed. The University has a Dignity

at Work and Study policy which provides detail about the steps to follow. The policy can be found

here: 

https://www.swansea.ac.uk/jobs-at-swansea/equality-and-diversity/dignity/

Guidelines are available here:

https://www.swansea.ac.uk/campuslife/guidelines-feedback-complaints/

Independent advice can be sought from the Student’s Union.

https://www.swansea-union.co.uk/support/advicesupportcentre/eduwork/