I am unable to log into my email account through webmail. I am getting a message that ends with access denied. What should I do?


Firstly, please check http://www.swansea.ac.uk/status/ for the latest status updates for email.  If the email service status is online and working normally but you are still unable to access email, please follow these steps:

Please check you are inputting the correct username and password.  If you are still unable to login to webmail please check whether you are able to log into other online services such as Blackboard and the Intranet.

If you are still unable to log in to your email, please contact Customer Services for further assistance: either in person at the Information Desk in the Bay or Singleton Libraries, phone 01792 (29) 5500, or online via the Service Desk.

Last update:
07-06-2017 09:37
Author:
Zoe Britnell
Revision:
1.3
Average rating:0 (0 Votes)
 

You cannot comment on this entry

Chuck Norris has counted to infinity. Twice.

Records in this category

Most visited RSS

  1. Where is GAMS? (15608 views)
  2. How do I change my password? (13220 views)
  3. How do I authorise a GAMS absence request? (10872 views)
  4. How can I learn about EndNote? (8956 views)
  5. How can I book a PC teaching room in ... (8093 views)
  6. I cannot log in to my Intranet/Blackboard account. Is ... (8028 views)
  7. Why can't I login to GAMS? (7424 views)
  8. Will I still have access to my University accounts ... (6603 views)
  9. I am having trouble using the printing services. Who ... (5707 views)
  10. How do I submit a GAMS Absence Request? (5277 views)

Tags

Sticky FAQs